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Frequently Asked

Can't find what you need? Send us a message above.

How quickly will you respond?

We aim to respond to all enquiries within 24 hours on business days. For urgent matters, calling is the fastest option.

Can I get a demo before purchasing?

Absolutely. Prep27 offers a free trial so you can explore all features before committing to a paid plan.

Do you support institutes and coaching centres?

Yes - we have group plans designed for coaching institutes. Contact us for bulk pricing and dedicated support.

I have a technical issue - what should I do?

Email us at hello@prep27.com with a description of the issue and we'll resolve it as quickly as possible.

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